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14 days old

Technical Service Engineer

Hong Kong
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  • Job Code
Company Medtronic
Job Title Technical Service Engineer
JobId 37195
Location: Hong Kong, CHN

Technical Service Engineer


Hong Kong, Hong Kong, China

Requisition #:


Post Date:

Nov 29, 2017

+ Performproduct technical troubleshooting of equipment within an agreed timeframe

+ Providefield service and corrective action for equipment

+ ConductPDI, installation and commissioning of equipment

+ AssistBU with assessment of tender documentation and specification compliance

+ Completeall required PM in warranty and service contract of equipment as scheduled

+ Ensurethe service system is updated with requested information, and all service callsare closed

+ Resolvetechnical issues received from service calls

+ Maintainworkshop to be compliant with SR SOP, ISO and corporate qualityrequirement

+ Calibrationmanagement of test tools

+ Deliverproduct technical training

+ Performspare parts and test tools management

+ EnsureSR operation to be compliance with Hong Kong quality system, ISO andCorporate requirement

+ Bachelor degree inmedical/biomedical engineering or engineering

+ 2-3 years of workexperience in the hospitals or medical device industry

+ 3+year service experience with assigned product

+ ISO13485 / 9001 experience

+ Experiencein quality assurance of medical device industry is preferred

+ Specialization in mechanical,electrical, physiology

+ Technical productknowledge

+ Plan, organize, monitorand execute

+ Good workshoparrangement and technical training skills

+ Good communicationskills

+ Good command of English

+ Results Orientation

+ Integrity

+ InterpersonalEffectiveness

+ Quality Orientation

+ Continuous Learning

+ Ability to coordinatemultiple tasks and prioritize responsibilities

+ Positive and persistentattitude

+ Good time managementand problem solving skills

+ A good team playerIt is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.


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