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Technical Field Engineer II, Diagnostics, DC

Medtronic
Washington, DC 20020
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Technical Field Engineer II, Diagnostics, DC

Location:

Washington, District of Columbia, United States

Requisition #:

19000GQG

Post Date:

Aug 29, 2019


**PRIMARY OBJECTIVE**


Diagnostics
Monitoring is a division of Medtronic Cardiac Rhythm Heart Failure
(CRHF).This is a critical field
position that is aligned with our field sales areas with the primary objective
to support the business unit strategies by serving as the field technical resource.The position will be technical resource for
all aspects of our devices including implant support and optimization,
technical troubleshooting and patient data management.


**MAIN JOB DUTIES/RESPONSIBILITIES**


**1)** **AreaTechnical and Sales Support (50%)**


a)Serves as area "expert" for
allDiagnosticsproducts
and has a familiarity with tachyarrhythmia and bradyarrhythmia CRDM products.


b)Solid to expert working knowledge of
CareLink and database systems.


c)Assists and/or serves as consultant to sales
reps with respect to the following areas:


i)Implant
Programming


ii)Troubleshooting
technical issues and reprogramming


iii)Patient
Management and CareLink troubleshooting


iv)Best
practice implementation


d)Represents Medtronic and proactively
consults with physicians during product implants and follow-ups.


e)Serves as technical resource to
customers and Medtronic personnel for complex problems. Provides technical
explanation and demonstration of products to customers.


f)Proactively identifies targets in
concert with the Area Manager related to (1) insertion to discharge and (2)
Patient Management.Expected to work
with field team to accomplish goals set to move accounts toward
optimization.


g)Provides input to field management on
account/territory issues relating to alignment, coverage, objectives, etc.


h)Strategizes with Sales Leaders and reps
regarding account pursuit activities.


**2)** **InternalEngineering and Marketing Support Functions (25%)**


a)Develops or assists in developing
marketing programs and materials.


b)Provides technical support forDiagnosticsorganization such as core teams.


c)Assists in-house engineering personnel
in developing concepts for new products or modification of existing devices.


a)Reviews and provides input to product
plans.


b)Actively participates in and
contributes to TFE Consulting Teams.


c)Travels
extensively in theUSand on
occasion, outside theUS,
to assist with key customers and sales representatives.


d)Performs
other related duties as assigned


**2)** **InternalEducation and Training (25%)**


a)Plan and execute training to new hire Sales
Reps via live in person training at corporate HQ


b)Conduct local training within area team
for new hires and on-going training for tenured representatives


c)Work with area managers to identify
ongoing needs of the field and training objectives for area team


d)Training topics will include cardiovascular
diseases, Heart Rhythms, the application
ofDiagnosticsproducts
and Medtronic clinical protocols.


e)Conducts customer training on use ofDiagnosticsproducts
and clinical protocols and coordinates sales reps' involvement in this process.


f)Assists in establishing training
process and in developing training materials for sales reps and other field
sales support.


g)Delivers training to Medtronic
personnel regarding competitive devices and their capabilities.


**Basic Qualifications:**


Bachelors
Degree in Engineering or Nursing plustwo years of Electro Physiologist
experience to include assisting in implants or EPS studies or mapping/ablation
studies.


Or


Bachelors
Degree plus five years working with implantable cardiac devices.


Ability to travel up to 50+% primarily US; some OUS travel
as needed.


**Preferred:**


Prior cardiac device/TFE experience


Demonstrated ability to educate others
on Medical Device technology.


Experience communicating highly technical
and scientific data via group presentations


Experience with cardiac diagnostic and remote
monitoring devices


**About Medtronic**


Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.


We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.


Physical Job Requirements


The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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Posted: 2019-09-03 Expires: 2020-02-10
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Technical Field Engineer II, Diagnostics, DC

Medtronic
Washington, DC 20020

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