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Technical Field Engineer, Cardiac Rhythm Heart Failure - Rochester / Buffalo

Medtronic
Buffalo, NY 14211
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Technical Field Engineer, Cardiac Rhythm Heart Failure - Rochester / Buffalo

Location:

Rochester, New York, United States

Requisition #:

20000BSH

Post Date:

Aug 28, 2020


**Bringyour sales talents to a leader in medical technology and healthcaresolutions.** **Rooted in our long history ofmission-driven innovation, our medical technologies** **open doors.** **Wesupport your growth with the training, mentorship, and guidance you need to ownyour future success.** **Join us for acareer in sales that changes lives.**


**CAREERSTHAT CHANGE LIVES - POSITION DESCRIPTION:**


**______________________________________________________________________**


Lead
regional education and training activities in support of Cardiac Rhythm Heart
Failure-CRHF (primary responsibility) and Cardiac Vascular Group-CVG (secondary
responsibility) new hire training and product launches.


Serve as the customer and field
technical resource in CRHF (primary) and CVG (secondary). Provide expertise and leadership in the areas
of Fellows education, IBHRE certification, AHP education, clinical evidence
interpretation, CVG champion programs.
Provide clinic and implant coverage as dictated by needs of the region.


Position
reports to a Regional Service Manager.
Each Region determines number of TFEs based on business needs, training
demands and funding. Each region will
have a minimum of one TFE.


**______________________________________________________________________**


**A DAY INTHE LIFE - POSITION RESPONSIBILITIES:**


Field
Education and Training


+ Drivesregional education and training activities for sales and service staff aroundCRDM products and therapies, specifically:


+ New product launches

+ Leads new-hire training withaccountability to hiring manager (DM or DSM)

+ IBHRE certification prep

+ CVG sales and service educationand training (secondarily) as required by region and BU Championsprograms


+ Expertin competitive technology and therapies.Disseminates competitive information to regional teams. Deliverscompetitive training to field service and sales staff.

+ Stayscurrent with regard to publications and clinical evidence. Effectively and regularly disseminatesinformation and training to field sales and service staff.


Clinical
Research Support


+ Partners with CRHF FCEs and FieldScientists, CRI FRCs, MSLs, TDSs and other BU clinical personnel to executesuccessful clinical research enrollments within region.

+ Conducts customer training on theuse of Medtronic products and clinical protocols; coordinates fieldinvolvement in these processes and covers clinical research cases asneeded.


Field
Technical Sales Support


+ Assistsand/or services as consultant to customers as well as sales and service staffwith troubleshooting and programming challenges.

+ Maybe responsible for key customer relationships and serve as primary contact basedon regional specific needs.

+ Servesas technical resource to customers and Medtronic personnel for complexproblems. Provides technical explanationand demonstration of products to customers, particularly surrounding productlaunches.

+ Providesclinic and implant coverage (20% - 30% of total time) depending upon individualregion demands. May be used to coverservice for vacancies, leaves of absence and to train new hires.


Sales
and Service Solutions


+ Partners with DSSs and RegionsSolutions Specialist to help deliver Medtronic Advantage Programs asrequested and appropriate.

+ Attain a minimum of Lean SigmaYellow Belt within 12 months (or as funding allows) and lead lean sigma efforts surrounding serviceefficiency across the region.

+ Partners with DSMs to successfullyimplement CareLink Express across region.


Region
Focus Areas


Each
TFE will have one or more focus items assigned to them depending on the region
business demands.


+ Fellows Liaison


+ Partners with the CRHF FellowsManager and field to communicate with and execute EP and CardiologyFellows initiatives. Maintainsrelationships with EP Fellowship Directors.

+ Partners with CVG DMs, BUs andfield to communicate and execute SH, Endovascular and InterventionalCardiology Fellows initiatives.


+ IBHRE


+ Designs and leads annual IBHREprep course for CRDM field.


+ AHP Education Lead


+ Partners with Cardiology DMs andfield to deliver region education initiatives for Allied HealthProfessionals.


+ CVG Champions Liaison


+ Achieves familiarity in one CVGbusiness outside of CRDM and partners with CVG DM to assist in driving BUChampions efforts and product launches.


**MUST HAVE- MINIMUM QUALIFICATIONS:**


IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE
FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME


**EDUCATION REQUIRED:**


+ BachelorsDegree


**YEARS OF EXPERIENCE:**


+ 3+ years of professional experience in electrophysiology,nursing and/or the implantable medical device field.


**________________________________________________________________**


**NICE TOHAVE - DESIRED/PREFERRED QUALIFICATIONS:**


+ 5+ years of experience with implantablecardiac devices

+ Masters in engineering or nursing

+ Knowledgeable of education/trainingtechniques

+ Excellent written and verbal communicationskills

+ Demonstration of strong leadershipability

+ Formal and informal presentationprofessionalism

+ Ability to understand and conveycomplex technical concepts


**______________________________________________________________________**


**PHYSICAL JOB REQUIREMENTS:**


The
physical demands described within the Responsibilities section of this job
description are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.


While
performing the duties of this job, the employee is regularly required to be
independently mobile. The employee is
also required to interact with a computer, iPad, phone and communicate with
peers and co-workers.


Other
Requirements:


+ Ability to travel with ease (minimum 15%overnight)

+ Must be insurable and maintain an avalid drivers license

+ Continuous verbal and writtencommunication

+ Sitting, standing and/or walking for 8hours per day

+ Environmental exposure to infectiousdisease and radiation


ABOUT MEDTRONIC:


Together, we can change healthcare worldwide. At Medtronic, we push the limits of what
technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make
tomorrow better than yesterday. It is
what makes this an exciting and rewarding place to be.


We can accelerate and advance our ability to create
meaningful innovations but we will only succeed with the right people on our
team. Lets work together to address
universal healthcare needs and improve patients lives. Help us shape the future.


It is the policy of Medtronic to provide equal employment
opportunity (EEO) to all persons regardless of age, color, national origin,
citizenship status, physical or mental disability, race, religion, creed,
gender, sex, sexual orientation, gender identity and/or expression, genetic
information, marital status, status with regard to public assistance, veteran
status or any other characteristic protected by federal, state or local
law. In addition, Medtronic will provide
reasonable accommodations for qualified individuals with disabilities.


This employer participates in the federal E-Verify
program to confirm the identity and employment authorization of all newly hired
employees. For further information about the E-Verify program, please click
here: http at http://www.uscis.gov/e-verify/employees :// at http://www.uscis.gov/e-verify/employees www.uscis.gov/e-verify/employees


The above statements are intended to describe the general
nature and level of work being performed by employees assigned to this
classification. They are not intended to be construed as an exhaustive list of
all responsibilities, duties and skills required of employees assigned to this
position.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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Posted: 2020-09-01 Expires: 2020-10-09
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Technical Field Engineer, Cardiac Rhythm Heart Failure - Rochester / Buffalo

Medtronic
Buffalo, NY 14211

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