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1 hour

Systems and Network Administrator - IT

Associations International
Lexington, KY 40504
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SUMMARY


The systems and network administrator is responsible for keeping an optimum computing environment for the organization. This includes providing day-to-day monitoring, administration, maintenance and support on premise and cloud hosted systems, desktops, mobile devices and network infrastructure.  Other duties include server maintenance and backups, email administration, establishing and deactivating network accounts, hosted cloud VoIP administration, and internal and external security.


 


ESSENTIAL FUNCTIONS



  • Sets up, configures, and supports servers, network, phone and desktop equipment

  • Maintains Active Directory, file and print server, Cisco network infrastructure, hosted cloud VoIP telephone systems, multiple cloud data storage and offsite backups

  • Develops and maintains all systems, applications, security, and network configurations

  • Setup, configure and maintain cloud storage and data backups

  • Troubleshoots network performance issues and maintenance

  • Manages upgrades, patches, and new applications and equipment

  • Provides technical support and guidance to more than 130 users

  • Troubleshoots and responds to customer support request in a timely and professional manner from both ticket system and in person

  • Creates and maintains backup and restores and verifies they are working properly

  • Creates and maintains network, LAN/WAN, telephony, server, etc. documentation of environments for disaster recovery and business continuity

  • Act as conduit to vendors (high-speed internet, all-in-one copiers, networking equipment, phone system, domain management, etc.)

  • Relies on extensive experience and judgment to plan and accomplish goals

  • Provide consultation on complex projects

  • Communicate with employees at all levels of the company

  • Other duties as assigned



 


REQUIRED SKILLS AND ABILITIES



  • Requires Bachelors degree and 4-6 years of experience in field or related area; experience may substitute for education

  • Strong knowledge of Windows Server environment

  • Strong knowledge with managing client and server devices in a Microsoft Windows domain, utilizing at minimum these tools: MS Active Directory, MS Group Policy, MS File Services, MS Print Services

  • Thorough knowledge of desktop and business/technical support systems

  • Previous experience with Level I, II and III help desk support

  • Intermediate level experience with Cisco network infrastructure including firewall, switches and wireless access points

  • Manage/Administer Office 365 Email Environment

  • Experience with Linux Server administration

  • Experience applying industry best practices for securing client devices, including group policies, certificates, client firewall configuration and anti-malware applications

  • Ability to efficiently manage the deployment and lifecycle management of desktops/laptops

  • Strong interpersonal skills essential to work with both technical and nontechnical personnel at various levels in the organization

  • Intermediate level Linux/Unix system administration skills

  • Intermediate level Windows system administration skills

  • Intermediate level knowledge of DNS routing, domain management, internet connectivity, etc.)

  • Experience with Cloud Systems like AWS/Azuri/Rackspace/Digital Ocean etc.

  • Demonstrable ability to effectively document procedures and IT systems

  • Ability to identify end-user training needs and fulfill those needs via internal and/or external resources

  • Ability to lift and haul equipment up to 50 lbs and crawl under workstations to install and maintain equipment



 


WORK ENVIRONMENT



  • Ability to work onsite in an office environment

  • Position may require extended hours including evenings and weekends.



 


 
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Categories

  • Customer Service
  • Information Technology
  • Telecommunications
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Systems and Network Administrator - IT

Associations International
Lexington, KY 40504

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Systems and Network Administrator - IT

Associations International
Lexington, KY
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