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Surgical Synergy Clinical Manager - Michigan

Medtronic
Grand Rapids, MI 49507
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Surgical Synergy Clinical Manager - Michigan

Location:

Detroit, Michigan, United States

Requisition #:

20000C0N

Post Date:

Sep 12, 2020


**Careers that Change Lives**


Bring your talents to an industry leader in medical technology and healthcare solutions were a market leader and growing every day. You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.


Join us for a career in sales that changes lives.


**A Day in the Life**


At Medtronic, the Clinical Specialist Manager, partners with the field sales teams in achieving unit/revenue goals and enhancing customer satisfaction by effectively managing the regions clinical team. The CSM is fully competent clinically and will provide case, customer and patient support while facilitating cross-district and cross-region collaboration on to resolve resource constraints.


Manages and coaches Surgical Synergy Clinical Support employees through field visits, individual or group meetings, and direct conversations


Responsible for the performance of the clinical support of Surgical Synergy (Robotic Assisted Surgery) platforms and Neurosurgery portfolios


Ensures efficient and effective scheduling of case coverage for the district including case coverage and service work


Partners to ensure coordinated sales and clinical efforts across the district, driving clinical efficiencies and case coverage


Schedules resources for clinical events working closely with both the Surgical Synergy Regional Manager and Neurosurgery District Manager.


Ensures all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed.


Communicates and reinforces corporate Mission, Surgical Synergy strategy and key initiatives, goals, and activities


Implements activities and strategies to achieve short and long-term business objectives especially related to clinical activities


Directs and motivates employees to achieve clinical goals


Provides ongoing feedback/coaching and regular performance and development discussions with employeesand implements corrective actions where necessary


Documents field visits with employees with actions observed and suggestions for improvement for the individual CS and adheres to, communicates, and reinforces Medtronic policies and business conduct standards as needed


Oversees the training and development of Clinical Support Specialists in product knowledge and competitive knowledge


Coaches and advises employees on teamwork, time and task management, and career development


Assists employees with the creation and ongoing implementation of Individual Development Plans (IDPs)


Identifies clinical opportunities through the use of analytics and/or field visits


Addresses clinical opportunities through coaching or the development of specific measurable projects


Provides direction to employees regarding the management of assets, expenses, budgets, etc.


Performs administrative tasks related to cost center management, expenses, email, and other communication activities


Ensures personal understanding of all quality policy/system items that are personally applicable


Follows all work/quality procedures to ensure quality system compliance and high-quality work


Partners with both the Surgical Synergy Regional Manager, Neurosurgery District Manager, and HR to recruit and hire top candidates for open positions


Continually works to maintain a strong, diverse personnel bench of candidates for use in future hiring opportunities


Other duties as assigned by Surgical Synergy Regional Manager


Responsibilities may include the following and other duties may be assigned.


+ Conducts on-site education and / or consulting.

+ Supports field personnel in providing the best possible outcomes and service for Medtronic customers.

+ Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).

+ Participates in conventions, forums, and meetings to increase product awareness.

+ Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support.

+ Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.

+ Serves as a technical resource to support sales of a specific medical product or solution.


**Must Have: Minimum Requirements**


+ Bachelors Degree and 5 years of relevant experience; or

+ Advanced degree with a minimum of 3 years of relevant experience.


**Nice To Have:**


1+ years of directly related Medtronic experience


Previous Clinical Specialist level or higher experience


Previous people management experience


Knowledge of local customer base


Knowledge of clinical coverage requirements


Additional experience in sales, marketing, training, healthcare, technical services, engineering or related areas in the medical device industry


Successful career record showing promotions, time in role, and increasing responsibilities


Ability to manage multiple tasks and processes with ease


Demonstrated change leader


Demonstrated business acumen


**PHYSICAL JOB REQUIREMENTS:**


The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to sit and talk or hear


The employee frequently is required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls


The employee is occasionally required to reach with hands and arms


The employee must occasionally lift and/or move up to 25 pounds


Specific vision abilities required by this job include close vision and distance vision


Ability to travel by air or car or other mode of transportation


**About Medtronic**


Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.


We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.


**Physical Job Requirements**


While performing the duties of this job, the employee is regularly required to be independently mobile


Required to interact with a computer for extended periods of time, and communicate with peers and co-workers


Regularly required to talk or hear


Occasionally required to sit and reach with hands and arms


Regularly required to stand; walk and use hands to finger, handle, or feel objects, tools , or controls


Must frequently lift and/or move up to 50 pounds


Specific vision abilities required by this job involve normal vision


Ability to travel


**Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.


The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.


The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


**ABOUT MEDTRONIC:**


Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.


We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.


**EEO STATEMENT:**


It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.


This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http at http://www.uscis.gov/e-verify/employees :// at http://www.uscis.gov/e-verify/employees www.uscis.gov/e-verify/employees .


**DISCLAIMER:**


The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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Posted: 2020-09-15 Expires: 2020-10-23
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Surgical Synergy Clinical Manager - Michigan

Medtronic
Grand Rapids, MI 49507

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