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Strategic Account Manager, London

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Strategic Account Manager, London


London, London, United Kingdom

Requisition #:


Post Date:

Feb 03, 2022

**Careers that Change Lives**

The Strategic Account Manager plays the central role in implementing the UKI Medtronic strategy in targeted strategic accounts. Working with the strategic account teams and Operating Unit managers across Medtronic, the Strategic Account Manager (SAM) will be responsible for proactively developing business solutions that are customer centric with proven clinical, economic and customer value.

This person will take the lead in further developing key clinical, operational and C-suite executive relationships in defined strategic accounts, as aligned to UKI pan-Medtronic account segmentation. The SAM will tailor the Medtronic value proposition to individual account strategies and key priorities, seeking to form trusted long term partnership solutions, leveraging the full extent of Medtronics world leading devices, services and solutions.

The SAM requires strong communication interpersonal skills, along with a demonstrated ability to build lasting and trusted relationships at executive level, experience of leading and coordinating multidisciplinary teams and experience in the management and delivery of key client facing projects.

**The SAM will:**

+ Build attractive business cases and propositions matching customer needs with available service portfolio, which are resonating in the market and relevant for all internal and external stakeholders.

+ Take ownership on developing and executing account specific commercial action plans targeted at successfully selling transformational commercial partnerships.

+ Act as an ambassador and accelerator within Medtronic to create excitement, interest and tangible demand for customer oriented long-term partnership models.

**A Day in the Life**

+ Deliver with decision-power the profit and loss on account level for the targeted strategic accounts (responsible for the prioritization of resources and Operating Unit service offerings)

+ Analyse data, write and maintain account acceleration plans and prepare progress reports for internal and external stakeholders

+ Responsibility for driving incremental share and profitable growth to achieve AOP and add value/improved outcomes to clients

+ Work creatively with customer executive teams to generate, develop and implement key customer plans, whilst leveraging Medtronic resources to meet customer needs

+ Develop innovative, appropriate service programs with our customer executive teams that create real value and positions Medtronic as a true long-term strategic partner

+ Work in conjunction with Operating Units and lead the development and communication of the Medtronic strategy to increase revenue and share in strategic accounts.

+ Conduct quarterly business reviews internally and externally with both OU leaders and Integrated Health Solutions (IHS) whilst developing the same approach with our customers teams from our Strategic accounts

+ Collaborate with the Integrated Health Solutions (IHS) organization, to support the development and deployment of their marketing leading solutions

+ Create and lead teams both within Medtronic and in the customers organization that collaborates to discover the long-term strategic goals within the account

+ This position places a very strong emphasis on project management, leveraging influence management skills, and leading teams at the customer level

+ Build ethical and productive business relationships with key stakeholders i.e. commercial/clinical decision makers (C-Suite, procurement, hospital managers, clinical leads etc.)

+ By aligning the broad product portfolio and value proposition with the hospital goals, the SAM will establish long-term trusted partnerships with customers that benefits both parties over the long term

+ Act as a strong team player and contributor to share best practices, market insights and competitor intelligence across Medtronic

+ Help develop Medtronics full understanding of the real benefits of a true Strategic approach to the chosen accounts and drive this program to succeed over time with a win-win outcome for all

+ Lead, orchestrate tailor the Medtronic mission and value proposition whilst leveraging the IHS solutions and services

**Must Have: Minimum Requirements**

+ Business, Science or Medical/Clinical related University

+ At least 5 years of experience in a commercial / business development role in the medical (device), pharmaceutical or health industry.

+ Experience in selling large scale strategic transformational partnership programs.

+ Thorough knowledge of the decision-making process within hospitals (physicians, C-suite, economic buyer) and health systems.

+ Experience in leading complex negotiations for multi-year agreements.

+ Strong customer and business focus combined with solid market analysis and strategic thinking.

+ Ability to develop and foster business relationships with continuously changing stakeholder groups inside key customers organization.

+ Ability to think strategically, to establish plans, and to execute for results.

+ Proven sales record and the ability to succeed in both a technical and relationship driven business or equivalent consulting and/or leadership experience in healthcare

+ In depth knowledge of healthcare environment

+ Proven ability in problem solving and strategic negotiation

+ Great passion for selling and winning in a team environment

+ Knowledge of Medtech, healthcare and competitor landscape and / or strong Strategic and Business Acumen skills

+ Understanding of PL and customer financial statements

+ Excellent communication skills, able to partner and build long lasting relationships with internal colleagues, through influence management, and external stakeholders

**Nice to Have**

+ MBA or other higher qualification preferred

+ Experience in Project Management or Consultancy

+ Sales and people leadership experience or consultative selling experience in medical device, pharmaceuticals or healthcare administration

**Your Answer**

Is this the position you were waiting for? Then please apply directly via the apply button!

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.

We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team.

Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.

Founded in 1949 as a medical repair company, were now among the worlds largest medical technology, services and solutions companies, employing more than 86,000 people worldwide, serving physicians, hospitals and patients in over 155 countries.

Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your own career. Join us in our commitment to take healthcare Further, Together.

At Medtronic, you will find a diverse team of innovators who bring their unique backgrounds and their individual life experiences to work every day. We work hard to cultivate a workforce that reflects our patients and partners, we believe its the only way to drive healthcare forward. We want to attract a diverse workforce, regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, veteran status, or any other characteristic protected by state or local law. Join us and bring the power of your point of view to our culture of collaboration and innovation. It is through strong diversity, inclusion, and engagement that we can remain a leader in medical technology and solutions. And by embracing everything you have to offer your unique perspectives, talents, and contributions we can live up to the promise of our Mission.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.


Posted: 2022-03-08 Expires: 2022-06-06
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