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1+ months

Sr Technical Writing Supervisor

Northridge, CA 91325
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Sr Technical Writing Supervisor


Northridge, California, United States

Requisition #:


Post Date:

Aug 28, 2020

**Careers That Change Lives**

The Senior Technical Writing Supervisor will work closely
with the department manager in the day to day operation of the Technical
Communication department. This position will specifically focus on mentoring
direct reports in the development of technical literature for patients and
clinicians as well as support the team in their ability to successfully achieve
Medtronic Diabetes project development milestones. This role will supervise and
interact daily with a team of technical writers within the department to
support their growth and development as well as assist in breaking down
barriers to success. The position also includes the management of outsourced
suppliers in the field of content management and technical writing.


Transforming diabetes care together, for greater freedom
and better health.

Our strategy is to become a holistic
diabetes management company focused on making a real difference in outcomes and
cost. We want to transform healthcare toward value-based models by driving both
product and business model innovation with the goal of elevating patient
experience, improving clinical outcomes and lowering the total cost of care for
our customers.

We value what makes you unique. Be a part
of a company that thinks differently to solve problems, make progress, and
deliver meaningful innovations.

Visit at to see an overview of the products in our
Diabetes product portfolio.

**A Day in the Life**

Responsibilities may include the following and other duties
may be assigned.

+ Creates, develops, plans, writes andedits operational, instructional, maintenance or test procedures for paper,multimedia, web-based publications and user sites; may produce content forembedded user assistance technology.

+ Conducts interviews with varioususers and technical staff to gather data for documentation.

+ Researches and translates technicalinformation into manuals and/or web-based documents for nontechnical and technicalusers.

+ May document engineering processesand specifications.

+ Recommends formats responsive totechnical and customer requirements.

+ Produces products that conform tothe company documentation and quality assurance standards.

**People leadership:**

You will supervise a team of technical writers, including in-house
and outsourced team members

You will supervise daily operations of the technical
writing team and actively assist or provides direction to subordinates

You will create a productive work environment for staff

You will assist in recruiting, selecting, and onboarding
new hires

You will assist in developing employees and performing
annual performance development evaluations

You will provide ongoing performance feedback

**Labeling development and management:**

You will supervise the development of global technical

You will review and implement innovations in publishing,
writing, or process control that have potential for cost savings, reduced
rework, improved quality, and reduced time to market

You will ensure that product labeling is developed on time

**Content Management:**

You will monitor writers CMS content, to ensure that
content is written, stored, single sourced correctly across documents for maximum
content reuse and translation/localization savings

You will develop, maintain, and enforce the content
standards/strategy to ensure consistency and quality

You will train writers on the teams content

You will continually improve document quality,
organization, and harmonization

You will represent Diabetes in content management
discussions across Medtronic

**Quality Management:**

You will ensure that quality of labeling produced and
development processes followed as they relate to technical communications

You will ensure that materials developed adhere to
legal/regulatory/quality requirements

You will ensure that materials developed adhere to
Medtronic Master brand and corporate identity

**Must Have: Minimum Requirements**

**Tobe considered for this role, please ensure the minimum requirements are evidenton your resume.**

Degree with 3+ years of experience in communications, labeling and/or technical
writing and/or, or an advanced degree with a minimum of 1 year of experience in
communications, labeling and /or technical writing.

**Nice to Have**

+ 4+ years technical writingexperience in a regulated environment, specifically medical device or medicalindustry

+ Experience managing/monitoringcontent within a component content management system

+ Knowledge of Medtronic and itsproducts

+ Experience working with translationagencies

+ Experience with management ofoutsourced suppliers

+ Proven ability to work effectively withothers across departments/disciplines to implement solutions

+ Strong project management skills,including organizational, multiple projects, shifting priorities

+ Excellent communication skills, bothwritten and oral, to communicate internally and externally, and across variouslevels of the organization

+ Shares and exchanges relevantinformation to reach solutions, and gaining cooperation of other parties

+ Proven ability to work independentlyand motivated to perform at a high-level with little supervision

+ Excellent ability to plan, schedule,and arrange own activities in accomplishing objectives

+ Experience working onmulti-disciplinary teams and liaising across functional business units

+ Proven ability to manage competingpriorities in a fast-paced environment

+ Strong attention to detail

**About Medtronic**

Together, we
can change healthcare worldwide. At Medtronic, we push the limits of what
technology, therapies and services can do to help alleviate pain, restore
health and extend life. We challenge ourselves and each other to make
tomorrow better than yesterday. It is what makes this an exciting and rewarding
place to be.

We want to
accelerate and advance our ability to create meaningful innovations - but we
will only succeed with the right people on our team. Lets work together to
address universal healthcare needs and improve patients lives. Help us shape
the future.

**Physical Job Requirements**

The above
statements are intended to describe the general nature and level of work being
performed by employees assigned to this position, but they are not an
exhaustive list of all the required responsibilities and skills of this

The physical
demands described within the Day in the Life section of this job description
are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential

Travel 25%
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.


Posted: 2020-06-16 Expires: 2020-10-09
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Sr Technical Writing Supervisor

Northridge, CA 91325

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