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(Senior) Robotics Field Service Engineer - Rome

Rome, GA 30161
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(Senior) Robotics Field Service Engineer - Rome


Rome, Lazio, Italy

Requisition #:


Post Date:

Feb 15, 2022

**Robotics Field Service Engineer - Rome**

**Careers that Change Lives**

The Robotics Field Service Engineer (Sr Technical Service Specialist) is responsible for all aspects of equipment support performed at customer sites or before delivery, and to ensure that it is completed in compliance with all company policies and standard operating procedures. This will include, pre-installation checks, system installation/commissioning, planned maintenance, troubleshooting, assessment, and breakdown repair.

The Robotics Field Service Engineer is the main contact point with the local customers and the local commercial team for all Service Repair related questions.

**A Day in the Life**

+ Lead and execute installations and commissioning of new equipment.

+ Perform preventive maintenance as per service manual checklist. Perform appropriate testing to confirm system functionality according to the manufacturers specifications.

+ Attend breakdown calls and perform repairs and troubleshooting independently.

+ Provide testing and validation support and data to the Global Service organization.

+ Assist in technical support for users of Robotic systems. This will include phone and remote support for users and technical staff.

+ Collaborate with other field service engineers to troubleshoot difficult service activities.

+ Travel to sites to work as a member of the local team to provide efficient repair/installation support.

**Must-Haves: Minimum Requirements**

+ Bachelors degree is required Minimum of 4 years of relevant experience or advanced degree with a minimum of 2 years relevant experience. Good knowledge of troubleshooting methods/skills and capital equipment control.

+ Systems are primarily used in the operating room, so healthcare / surgical setting experience.

+ Experience with robotics or motion control within a large capital equipment environment.

+ A very respected team player with strong interpersonal skills

+ Available to travel (around 50% of the time) domestically and internationally and work outside of core office hours.

+ Strong analytical and problem-solving skills that are balanced with speed and effectiveness.

+ Effective verbal and written English and Italian communication skills.

**Nice to Haves**

+ Vocational/ Trade certificate with minimum 8 years of experience; Diploma/ Associate Degree with minimum 5 years of experience; Bachelors degree with minimum 3 years of experience.

+ In-depth experience with medical devices for a minimum of 3 years.

+ Requires complete and broad knowledge of operational systems, techniques, and practices typically gained through extensive experience and/or education.

+ Effective presentation and negotiation skills.

+ Proficiency in Microsoft Office.

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies, and services can do to help alleviate pain, restore health, and extend life.

We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.

Founded in 1949 as a medical repair company, were now among the worlds largest medical technology, services, and solutions companies, employing more than 86,000 people worldwide, serving physicians, hospitals, and patients in over 155 countries.

Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your career. Join us in our commitment to take healthcare **Further, Together** .

**Your Answer**

Is this the position you were waiting for? Then please apply directly via the apply button!
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.


Posted: 2022-03-08 Expires: 2022-06-06
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(Senior) Robotics Field Service Engineer - Rome

Rome, GA 30161

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