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23 days old

Robotics Customer Trainer (North Haven, CT)

Medtronic
North Haven, CT 06473
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Robotics Customer Trainer (North Haven, CT)

Location:

North Haven, Connecticut, United States

Requisition #:

20000CS3

Post Date:

Aug 31, 2020


**Careers that Change Lives**


**Positions Objective Summary** **:**


The Customer Trainer will report directly to the Training Director in Robotic Customer Operations.This training professional will deliver **Robotic Assisted Surgery (RAS)** technology training to surgeons, first assistants, and OR staff from a variety of surgical specialties aligned with the core strategy. The Customer Trainer will be actively involved in the continuous improvement of training programs and provide support for customer training and training research initiatives.


**Roles Responsibilities** **:**


**Deliver training courses to Health Care Professionals (HCP) at designated training partner facilities.Topics will include:**


oIntroduction to robotic surgery, features and benefits and systems comparison


oSystem overview, instrument portfolio and accessories


oPre-operative phase


oPatient positioning , ports and Arm Cart set up


oIntra-operative use, surgeon and bedside activities and interactions


oConsole controls and activities


oTroubleshooting


oPost-operative phase


oReprocessing


Establish relationships with designated external training entities in targeted global geographies


Work with the marketing and sales training team in a creative, dependable, and flexible manner to improve existing training programs


+ SupportRAS System troubleshooting at the training center

+ Manage training center logistics, inventory and training calendars in conjunction with key stakeholders

+ In conjunction with training center staff, maintain all capital equipment, including but not limited to the cleaning and reprocessing of instruments and accessories


Develop expertise in the following:


oRAS System Technology


oRAS System applications and advanced technology


oOR Efficiency


oTraining Pathway process


oTraining/coaching techniques/methodologies


**Must Have: Minimum Requirements**


+ Bachelors degree required preferably in Clinical or Health Sciences, Nursing, Healthcare Management, Engineering or Education

+ Clinical and/or operating room experience

+ Minimum of 5 years Medical-device experience preferably in robotic surgery, Capital equipment or equivalent technology


**Preferred Knowledge, Skills, and Experience** **:**


+ Proven experience training on complex topics and/or technology

+ High capacity and excellent problem solving skills

+ Solid organizational skills and ability to operate independently

+ Professional work ethic

+ Solution oriented

+ Excellent oral and written communication skills

+ Strong interpersonal skills

+ Knowledge of adult learning principles preferred

+ High capacity to learn in a fast paced environment

+ Commitment self-development

+ Ability to work in a team environment

+ Fluent in English. Ability to be flexible with hours of operation

+ Ability to travel up to 50%, including international


**About Medtronic**


Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.


We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.


Physical Job Requirements


The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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Posted: 2020-09-03 Expires: 2020-10-11
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Robotics Customer Trainer (North Haven, CT)

Medtronic
North Haven, CT 06473

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