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QAQuality Systems Manager

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QAQuality Systems Manager


Minato-ku, Tokyo, Japan

Requisition #:


Post Date:

Dec 15, 2020

**Job Dimension:**

+ Support Director, Quality Assurance/Regulatory Affairs (QARA) Operation,and AsiaPacific in ensuring Quality Compliance/ Operational Excellence in Asia Pacific.

+ Support all Asia Pacific geographies - ASEAN, Australia and New Zealand (ANZ), Korea, India and Japan in the area of Quality Operational excellence.

+ Be the Project Leader and Change Analyst in the QARA Operational Excellence for Asia Pacific.

+ Embrace Medtronic Leadership Expectation, Shape, Engage, Innovate and Achieve

+ Provide support to Japan QRA Leadership on key projects

**Main Purpose:**

To achieve the following Asia Pacific Quality goals and objectives as a member of Quality/Regulatory Asia Pacific team:

+ **Customer Loyalty** - Achieve market-leading customer loyalty by continuously meeting customer expectations concerning quality of services we provide.

+ **Process/Product Excellence** - Establish effective, harmonized and lean quality systems within Asia Pacific to deliver excellent outputs. Work proactively with global team as an Asia Pacific entity to streamline global processes to meet multi-regional needs.

+ **Organizational Capability** - Build an overarching organization with the concept of Asia Pacific entity to strengthen holistic organization performance. Develop talents within Asia Pacific through leveraging knowledge and expertise.

+ **Mindset of Excellence** - Develop a culture that encourages full participation of all Asia Pacific staff to achieve maximum organization engagement.

**Key Accountabilities:**

+ Take a Lead on global quality initiatives and projects to implement processes and IT systems in Asia Pacific geographies, ASEAN, ANZ, Japan, India and Korea, such as improvement to country process efficiency and improvement.

+ Provide leadership and support on QARA Projects for Process Improvement and optimization.

+ Be the Change Analyst and project leader for the Key Projects in QARA to be deployed across Asia Pacific.

+ Support Global Quality team activities Global Quality Metrics, future global audit programs, Process Improvement, Project Management etc.

+ Leverage the best practice across the APAC region and help the countries to implement the initiatives.

+ Provide project management support for Japan QRA specific support.


+ Excellent communication and interpersonal skills

+ Customer focused

+ Professional presentation

+ Systematic and detail minded

+ Can work either autonomously or in a team

+ Self-motivated with a positive mindset

+ Outgoing and friendly

+ Can do attitude

+ Well organized, quick thinker, creative

+ Responds to deadlines and priorities

+ Aptitude for technology

+ Empathetic, good listener gives recognition where its due

+ Resilient, persistent

+ Welcomes and embraces changes well

**Experience and Knowledge:**

+ At least 8 years of quality experience in medical device or similar environment

+ Project management experience in global environment

+ Knowledge of ISO13485 and its implementation is an advantage

+ Project Management Skill and Lean Six Sigma Skill is required

+ Operational Excellence experience is required.


+ Project management experience in operational excellence project.

+ Track record of good experience in project management.

**Other Comments or Requirements:**

+ Regional and overseas travelwill berequired

+ Some out of hours and on-call work will be required
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.


Posted: 2020-12-24 Expires: 2021-02-22
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