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1+ months

Principal Site Reliability Engineer

Medtronic
Northridge, CA 91325
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Principal Site Reliability Engineer

Location:

Northridge, California, United States

Requisition #:

220002MO

Post Date:

May 11, 2022


**Careers that Change Lives**


About Diabetes Operating Unit


The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. Were committed to meeting people with diabetes where they are in their journey, always with an aim to make their lives easier. Our portfolio of innovative solutions are designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.


Our organization contributes directly to this mission through our rich software system, which includes Mobile applications combined with scaled infrastructure and advanced analytics. Become part of our team and you will be challenged to build these amazing software products, and in the process, make a real difference.


**A Day in the Life**


+ Monitor availability and field issues for Mobile applications and take a holistic view of the system health using dashboards in Firebase and Kibana

+ Categorize issues from the field to understand severity and impact to reach out to the right subject matter experts (SME) for assistance

+ Experience in managing critical incidents, leading effective postmortems and Root-cause Analysis (RCAs)

+ Experience in defining and implementing solutions for proactive incident detection, response, and remediation. ex. proactive monitoring, log analytics dashboards, self-healing scripts etc.

+ Measuring apps against acceptable risk tolerance using suitable metrics and providing SLAs to help maintain reliability


+ Gather and analyze metrics from applications to assist in performance tuning and fault finding, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve

+ A proactive approach to spotting problems, areas for improvement, and performance bottlenecks

+ Strong verbal, written communication, including status reports, project plans, presentations and diligent in following up with the relevant teams to reach a solution

+ Strong organization acumen with the ability to communicate effectively to non-technical audiences

+ Self-motivated and pro-active with demonstrated problem solving and critical thinking skills Experience in a regulated environment


+ Well-versed with Jira and Confluence


Responsibilities may include the following and other duties may be assigned.


+ Designs, develops, tests, debugs and implements operating systems components, software tools and utilities.

+ Determines systems software design requirements.

+ Ensures that system improvements are successfully implemented and monitored to increase efficiency.

+ Generates systems software engineering policies, standards and procedures.


**Must Have: Minimum Requirements**


Bachelors degree required


+ Minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience


**Nice to Have**


+ Previous success in technical engineering

+ Coding experience beyond simple scripts


**About Medtronic**


Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.


We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.


**Physical Job Requirements**


The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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Posted: 2022-03-08 Expires: 2022-06-20
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Principal Site Reliability Engineer

Medtronic
Northridge, CA 91325

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