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Principal Robotics Customer Trainer (North Haven, CT)

North Haven, CT 06473
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Principal Robotics Customer Trainer (North Haven, CT)


North Haven, Connecticut, United States

Requisition #:


Post Date:

Aug 20, 2020

**Careers that Change Lives**

Customer Trainer will report directly to the Training Director in Robotic
Customer Operations.This training
professional will deliver **RoboticAssisted Surgery (RAS)** technology training to surgeons, first assistants,
and OR staff from a variety of surgical specialties aligned with the core
strategy. The Customer Trainer will be actively involved in the
continuous improvement of training programs and provide support for customer
training and training research initiatives.

**A Day in the Life**

training courses to Health Care Professionals (HCP) at designated training
partner facilities. Topics will include:

+ **I** ntroduction to roboticsurgery, features and benefits and systems comparison

+ System overview,instrument portfolio and accessories

+ Pre-operative phase

+ Patient positioning ,ports and Arm Cart set up

+ Intra-operative use,surgeon and bedside activities and interactions

+ Console controls andactivities

+ Troubleshooting

+ Post-operative phase

+ Reprocessing

**Additional responsibilities include:**

+ Establish relationships with designated externaltraining entities in targeted global geographies

+ Work with the marketing and sales training teamin a creative, dependable, and flexible manner to improve existing trainingprograms

+ SupportRAS System troubleshooting at the trainingcenter

+ Manage training center logistics, inventory andtraining calendars in conjunction with key stakeholders

+ In conjunction with training center staff, maintain allcapital equipment, including but not limited to the cleaning and reprocessingof instruments and accessories

Develop expertise in the following

+ RAS System Technology

+ RAS System applicationsand advanced technology

+ OR Efficiency

+ Training Pathway process

+ Training/coachingtechniques/methodologies

**Must Have:**

+ Bachelors degree required preferably in Clinical or Health Sciences, Nursing, Healthcare Management, Engineering or Education

+ 5 years Medical-device experience in a clinical or operating room setting preferably in robotic surgery, Capital equipment or equivalent technology

**Nice to Have**

+ Proven experience training on complex topics and/or technology

+ High capacity and excellent problem solving skills

+ Solid organizational skills and ability to operate independently

+ Professional work ethic

+ Solution oriented

+ Excellent oral and written communication skills

+ Strong interpersonal skills

+ Knowledge of adult learning principles preferred

+ High capacity to learn in a fast paced environment

+ Commitment self-development

+ Ability to work in a team environment

+ Fluent in English. Ability to be flexible with hours of operation

+ Ability to travel up to 50%, including international

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.


Posted: 2020-08-20 Expires: 2020-10-02
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Principal Robotics Customer Trainer (North Haven, CT)

North Haven, CT 06473

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