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OTC Process Analyst

Medtronic
Warsaw, IN 46580
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OTC Process Analyst

Location:

Warsaw, Mazowieckie, Poland

Requisition #:

21000XX3

Post Date:

Feb 08, 2022


**Careers that Change Lives**


Medtronic employs more than 85,000 people worldwide, serving physicians, hospitals and patients in approx. 160 countries. The company is focused on collaborating with stakeholders around the world to take healthcare Further, Together. At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations.


**RESPONSIBILITIES:**


+ Ensure standard process and country specifics are being executed by a Vendor

+ Escalate observed nonconformities


+ Act as the first point of contact for operational issues

+ Implement structural mitigation actions and long-term solutions

+ Support vendor in applying proposed plans


+ Pro-actively identify process gaps and drive improvements for assigned region

+ Pro-actively report out on any findings/insights or proposals to improve efficiency, quality or customer experience

+ Within agreed governance model, cooperate and communicate actively with respective stakeholders including, but not limited to:


+ Regional offices

+ Vendor

+ Process Owners


+ Monitor daily performance in terms of:


+ Agreed metrics

+ Routine execution

+ Mailbox management


+ Perform regular checks/analysis on respective reports and propose improvements based on findings

+ Perform root cause analysis and support corrective action execution

+ Perform quality audits and sanity checks on-site/off-site for vendor

+ Prepare and maintain quality documentation related to process and country specifics


+ Provide coaching in cooperation with vendor and MDT training team

+ Support Value Stream initiatives

+ Support automation:


+ Participate in testing

+ Give recommendations

+ Evaluate efficiency

+ Report out on progress


+ Support Problem Solving initiatives with regards to respective region and process

+ Collaborate with other RPCs and SVs in order to share knowledge and best practices


**Must Haves**


+ Bachelor Education

+ English language skills at B2 level: spoken and written

+ System minded: Office package/ SAP system

+ min. 1 year of relevant professional experience


**Nice to Haves**


+ Experience of working in multicultural environment is an advantage

+ Previous exposure to Senior Management

+ Second European language is an asset


**We Offer**


In our 5th Tenet of our Mission we recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the companys success.


Also a competitive package is of course part of that. We offer a competitive salary and benefits package to all our employees:


+ Flexible working environment;

+ Annual Incentive Plan % depending on company results;

+ Life insurance - UNUM

+ Healthcare insurances Enel-Med

+ Multikafeteria(including Multisport card)

+ Training possibilities via Cornerstone/Harvard Manage Monitor/GetAbstract

+ Employee Assistance Program and Recognize! (our global recognition program)


Your Answer


Is this the position you were waiting for? Then please apply directly via the apply button!


About Medtronic


Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life.


We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team.


Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.


Founded in 1949 as a medical repair company, were now among the worlds largest medical technology, services and solutions companies, employing more than 86,000 people worldwide, serving physicians, hospitals and patients in over 155 countries. With our European Operations Center for Distribution and Shared Services in Heerlen, the Bakken Research Center in Maastricht, our manufacturing facility in Kerkrade, and the Dutch sales office in Eindhoven, Medtronic Netherlands has more than 2,000 employees.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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Posted: 2022-03-08 Expires: 2022-06-06
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OTC Process Analyst

Medtronic
Warsaw, IN 46580

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