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Lean Sigma Black Belt Program Manager- Business Process

Mounds View, MN 55112
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Lean Sigma Black Belt Program Manager- Business Process


Mounds View, Minnesota, United States

Requisition #:


Post Date:

Jan 07, 2021

**Careers that Change Lives**

The Lean SigmaBlack Belt Program Manager supporting the Global Service Transformation Team within Patient Field Services is a recognized expert assessing complex business processes, transactional workflows and is a key leader on projects. They will work on cross-functional global teams to design and operationalize solutions that transform the way service is provided globally.

Join a diverse team of innovators who bring their worldview, their unique backgrounds, and their individual life experiences to work every day. Its no accident we work hard to cultivate a workforce that reflects our patients and partners. We believe its the only way to drive healthcare forward and remain a global leader in medical technology and solutions.

**A Day in the Life**

+ We offer you a position where you will be responsible for planning, initiating, monitoring, tracking and/or prioritizing business process projects, standardization andstandardization initiatives across all Patient Field Services (PFS) monitoring centers, call centers, Service Transformation programs, and other business functions.

+ Working with the PFS management team, site leaders, Quality, Regulatory, and line employees, you will use the principles of Lean and Six Sigma to improve and stabilize existing processes, and use "design for lean" principles in all new process designs

+ You will ensure that critical business processes have measurement systems and performance standards in place to meet our expectations for quality while delivering a superior experience for PFS customers.

+ You will coach and mentor other members of the PFS team in relevant Lean and Six Sigma methodologies and projects.

**Must Haves**

+ Bachelors degree and a minimum of 5 years of Lean Sigmaexperience, or advanced degree with a minimum of 3 years of Lean Sigma experience

**Nice to Haves**

+ 3+ years Certified Lean Sigma Black Belt with associated project experience

+ Master Black Belt Certification

+ 3+ years Project Management Experience

+ 4+ years experience in the healthcare, medical device call center, diagnostic center or customer service industries

+ Masters Degree

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.


Posted: 2020-11-17 Expires: 2021-02-19
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Mounds View, MN 55112

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