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1+ months

Intercompany Export Specialist

Warsaw, IN 46580
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Intercompany Export Specialist


Warsaw, Mazowieckie, Poland

Requisition #:


Post Date:

Apr 04, 2022

**Associate Intercompany Export Specialist**

**For our location in Warsaw, Poland**

_Careers that Change Lives_

To support our Emerging Markets Export department, we are currently looking for a full-time customer focused, pro- active and accurate (associate) Intercompany Export Specialist to work cross-business and cross- regional.

Our Emerging Market Export Intercompany team forms the first point of contact for stock transfer orders and inquiries from Distribution Centers in Middle East, Africa, Central Asia, Russia, Eastern Europe, India, APAC, China and Latin America. In close co-operation with our internal parties and stakeholders, we strive to ensure excellent quality, swift delivery and ultimately our patients safety and health!

The Intercompany Export Specialist is responsible to maintain and enable smooth processes and communications between the respective stakeholders in the region(s), Logistics and Supply Chain teams with a strong focus on operational excellence.

**A Day in the Life**

We offer you a position where you contribute to the company strategy in the areas of customer experience, strong business growth, operational leverage continuous improvement by acting as a responsible, accountable partner with a high commitment towards our customers. The right candidate will possess a mix of operational leadership, communication and continuous improvements skills in the delivery of service and support of the Intercompany Export Process.

As Intercompany Export Specialist you provide a professional level of support by applying a broad knowledge of Medtronic processes, tools and policies focusing on Export and Intercompany movements. You have the ability to monitor product and information flows as well as resolving issues in an efficient, compliant and effective way to ultimately strive for the highest level of customer experience.

Responsibilities include processing and monitoring stock transfer orders to downstream Medtronic Distribution Centers in the Emerging Markets, deliveries and shipments in ERP (i.e. SAP) systems, handle all incoming e-mails to (shared) mailboxes, dealing with special requests.

Furthermore, you are responsible for effective issue resolution and communication towards the customer. In order to adequately resolve issues, you need to perform root cause investigation, coordinate issues with other teams, have attention for detail, analyze and assess data and deviations.

The job entails close working relationships with local downstream DCs, regulatory, logistics operations, transport, trade compliance and our supply chain planning department.

The challenge is getting to know the customer, comply with their specific export/import requirements, take care of their needs and strive to exceed their expectations.

To be successful in this role, you are a pro-active team player with a distinct drive for execution and results. You have a strong focus on customer satisfaction and are able to build lasting relationships with clients and colleagues in other departments and disciplines. Managing several tasks and projects at once poses no problem for you.

**Must haves**

University degree - Licencjat/Inzynier

3+ years experience in export related customer care/service, order management or logistics

Fluent in English

Customer focus

Excellent communication skills (verbal and written)

Computer literacy (MS-Office and ERP systems)

Strong sense of responsibility and high flexibility

Able to prioritize in a constantly changing environment and to deal with stress

Pro-Active role in communicating with all parties involved in regional processes, and identify needs

Analytical, problem solving and decision-making skills

Result orientation by using data, KPIs/Metrics and making active use of tools and systems like MOS, CAP and Lean Sigma

**Nice to Haves**

Experience with Emerging Markets and/or Intercompany

Excellent Excel and PowerPoint skills

To be successful in this role you are a team player with a hands-on mentality. You are result and quality orientated. You are strong in mastering and visualizing complex end to end processes and understand the connection between data elements. You are flexible and supportive to change. You have a strong affinity with systems.

**We Offer**

In our 5th Tenet of our Mission we recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the companys success.

Also a competitive package is of course part of that. We offer a competitive salary and benefits package to all our employees:

Flexible working environment;

Annual Incentive Plan % depending on company results;

Life insurance - UNUM

Healthcare insurances Enel-Med

Multikafeteria (including Multisport card)

Training possibilities via Cornerstone/Harvard Manage Monitor/GetAbstract

Employee Assistance Program and Recognize! (our global recognition program)

**Your Answer**

Is this the position you were waiting for? Then please apply directly via the apply button!

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team.

Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.

Founded in 1949 as a medical repair company, were now among the worlds largest medical technology, services and solutions companies, employing more than 86,000 people worldwide, serving physicians, hospitals and patients in over 155 countries.

Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your own career. Join us in our commitment to take healthcare Further, Together.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.


Posted: 2022-03-15 Expires: 2022-06-13
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Intercompany Export Specialist

Warsaw, IN 46580

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