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17 days old
2017-11-012017-11-30

Customer Support Rep

Goodrich Corporation
Diamond Bar, CA
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  • Job Code
    35581
Careers :: Job Detail
 
UTC Aerospace Systems is one of the world’s largest suppliers of technologically advanced aerospace and defense products. We design, manufacture and service systems and components and provide integrated solutions for commercial, regional, business and military aircraft, helicopters and other platforms. We are also a major supplier to international space programs.

In 2012, UTC Aerospace Systems was formed by combining two industry leaders, Hamilton Sundstrand and Goodrich, creating an organization with key positions on a wide range of aircraft flying today and substantial content on various UAVs, satellites and ground and naval vehicles. 

For more information, visit http://utcaerospacesystems.com/

EOE D/M/F/V
Job Title: Customer Support Rep Requisition Number: 35581
Functional Area: Customer Support
Work Location: Sensors & Integrated Systems- CA Diamond Bar
Job Description Summary: Acts as a customer account analyst within the area of customer support. Supports communication to customers to solicit exchange of information to ordering and processing of non-critical accounts. Works with limited supervion. Creates and delivers information and status presentations to senior leadership and potentially external audiences.

Role - Be a part of a team whose sole focus is to complete the objectivs below:

Specific tasks include:
-Reach out to operators to advise them of airworthiness directive, ensure they have received the tools, and understand,influence their plan for completion.

-Understand the dynamics of the plan with respect to the day to day operation of the plantsite. Work with team and plantsite members to merge our activities with day to day operations.

-Interface with SOA counterparts to facilitate round the clock calling and contact efforts.

-Input learned info and data into database.

-Support daily coordination meetings and status calls.
Basic Qualifications: BS Degree in Business or related field; Min 5 years of customer service experience.
Flexible workhours a must to inlcude weekends.
% Travel Required: 0%

Categories

  • Customer Service
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Customer Support Rep

Goodrich Corporation
Diamond Bar, CA

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Goodrich Corporation
Diamond Bar, CA

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