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Clinical Specialist, Cardiac Rhythm Heart Failure - Spokane

Medtronic
Spokane, WA 99207
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Clinical Specialist, Cardiac Rhythm Heart Failure - Spokane

Location:

Spokane, Washington, United States

Requisition #:

20000KFI

Post Date:

Dec 08, 2020


**Bringyour talents to a leader in medical technology and healthcare solutions.** **Rooted in our long history of mission-driven innovation,our medical technologies** **opendoors.** **We support your growth with thetraining, mentorship, and guidance you need to own your future success.** **Join us for a career that changes lives.**


**CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:**


Provide technical, educational,
operational and sales support to assist the district in meeting CRHF sales and
customer service objectives. CRHF seeks candidates who will meet our
customer expectations by striving without reserve for the greatest possible
reliability and quality in our products, processes and systems by being
accountable, having a voice and taking action.


**A DAY IN THE LIFE: POSITIONRESPONSIBILITIES:**


+ TechnicalSupport

+ Successfullycompletes CRHF Field Technical Training including online and field-basedtraining

+ Performschecks/interrogations of all CRHF medical device systems post sign-off

+ Supportsimplants of all CRHF products post sign-off

+ Provideson-call support as needed on evenings and weekends post sign-off

+ Providetroubleshooting support as requested

+ OperationalSupport

+ Assurescompletion of patient registration and any other required hospitaldocumentation

+ Helpsmanage consignment inventory and trunk inventory once obtained

+ Providesadditional inventory support to meet customer needs

+ Maintainssoftware on programmers throughout the district as directed

+ Assistswith managing daily coverage logistics as needed

+ EducationalSupport

+ Educatesand trains physicians, hospital personnel and office staff on products orsolutions for which training has been completed

+ Assistswith educating and training new Clinical Specialists and Sales Representativespost sign-off

+ SalesSupport

+ Partnerswith DSM, Sales Reps and DM to learn market dynamics and local customermotivations and needs; has a basic understanding of how Medtronic CRHF productsand solutions offer value to the customer

+ Assistswith obtaining customer POs throughout the quarter

+ Hasa basic understanding of the competitive landscape

+ Independentlyidentifies customer needs and opportunities and provides feedback to SalesRep(s) to support sales objectives

+ OngoingTechnical Development

+ Staysup to date on new products, solutions and patient management offerings

+ Completesall assigned training in a timely manner

+ Performsother related duties as assigned


**MUST HAVE - BASIC QUALIFICATIONS:**


_IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASICQUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME_


+ High SchoolDiploma PLUS a minimum 6 years of work experience in healthcare, field sales orwork experience utilizing complex mathematics, mechanical concepts, science orcomputing


-OR-


+ AssociatesDegree PLUS a minimum 4 years of work experience in healthcare, field sales orwork experience utilizing complex mathematics, mechanical concepts, science orcomputing


-OR-


+ BachelorsDegree PLUS a minimum 2 years of work experience in healthcare, field sales, orwork experience utilizing complex mathematics, mechanical concepts, science orcomputing


**NICE TO HAVE - DESIRED/PREFERRED QUALIFICATIONS:**


+ B.A./B.S. Degree in nursing, lifesciences, biomedical engineering

+ Cath Lab, EP Lab, hospital/clinicor cardiology experience

+ Experience teaching and educatingmedical personnel, peers and technical support personnel

+ Thorough working knowledge ofmedical terminology and the medical device industry

+ Excellent customer service skills

+ Proven ability to build/maintainpositive relationships with peers and colleagues across organization levels

+ Excellent interpersonal,written/verbal communication skills

+ Ability to coordinate/participatein numerous tasks/projects in a fast-paced environment in an organized mannerwhile meeting deadlines

+ Strong work ethic inaccomplishing objectives of the position

+ Expertise with Microsoft toolsand other business applications (i.e., SalesForce.com)

+ Ability to meet vendorcredentialing requirements

+ IBHRE certification (below Prinlevel required for Prin level)


**PHYSICAL JOB REQUIREMENTS:**


+ The physical demands described within the Responsibilities sectionof this job description are representative of those that must be met by anemployee to successfully perform the essential functions of thisjob. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions

+ Frequentrequired travel to customer clinics, hospitals and offsite meetings.While performing the duties of this job, the employee is regularly required tobe independently mobile

+ Continuousverbal and written communication

+ Frequent 2- handedlifting of up to 40 lbs. from floor to chair/table and from one to anothersurface at approximately the same level

+ Sitting,standing and/or walking for up to eight plus hours per day

+ Environmentalexposures include eye protection, infectious disease and radiation

+ Ability to wear7-9 lbs of lead for extended periods of time while in the O.R.

+ Frequentlyrequired to use hands to finger, handle or feel objects, tools or controls

+ Ability toeffectively use a mobile phone, PC, keyboard and mouse

+ Frequentbending/stooping, squatting and balance

+ Specific visionabilities required by this job include close vision, distance vision, depthperception, and ability to adjust focus in relation to travel and operating apersonal computer

+ Must be able todrive approximately 80% of the time within assigned territory.

+ ClinicalSpecialists are required to be within their assigned territory each day to beavailable as unscheduled needs arise. CSs are required to work a number ofweekend and holidays during the quarter, as determined by localmanagement. Weeknight call coverage isthe primary responsibility of the Sales Rep, however, at times, business and/orgeographical needs require a CS to be scheduled for week night coverage asapproved by regional management.

+ Must have avalid driver's license and active vehicle insurance policy. In addition,your driving record will be reviewed and will be considered as part of yourapplication.


**Travel Requirements:**


+ Minimumtravel of 10%


**ABOUT MEDTRONIC**


Together, we can change healthcare
worldwide. At Medtronic, we push the
limits of what technology can do to help alleviate pain, restore health and
extend life. We challenge ourselves and
each other to make tomorrow better than yesterday. It is what makes this an exciting and
rewarding place to be.


We can accelerate and advance our
ability to create meaningful innovations but we will only succeed with the
right people on our team. Lets work
together to address universal healthcare needs and improve patients
lives. Help us shape the future.


It is the policy of Medtronic to
provide equal employment opportunity (EEO) to all persons regardless of age,
color, national origin, citizenship status, physical or mental disability,
race, religion, creed, gender, sex, sexual orientation, gender identity and/or
expression, genetic information, marital status, status with regard to public
assistance, veteran status, or any other characteristic protected by federal,
state or local law. In addition, Medtronic will provide reasonable
accommodations for qualified individuals with disabilities.


This employer participates in the
federal E-Verify program to confirm the identity and employment authorization
of all newly hired employees. For further information about the E-Verify
program, please click here: http://www.uscis.gov/e-verify/employees


The above statements are intended to
describe the general nature and level of work being performed by employees
assigned to this classification. They are not intended to be construed as an
exhaustive list of all responsibilities, duties and skills required of
employees assigned to this position.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

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Posted: 2020-12-08 Expires: 2021-03-21
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Clinical Specialist, Cardiac Rhythm Heart Failure - Spokane

Medtronic
Spokane, WA 99207

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