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Clinical Product Specialist- GIH, Cleveland/Pittsburgh

Cleveland, OH 44101
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Clinical Product Specialist- GIH, Cleveland/Pittsburgh


Cleveland, Ohio, United States

Requisition #:


Post Date:

Dec 03, 2020

**A Dayin the Life**

The Clinical Product
Specialist (CPS) willbe responsible for the implementation and training
of Medtronic GI Solutions customers and potential customers on clinical
indications and applications of the Bravo pH Monitoring System, the ManoScan
Manometry and pH-Impedance systems, the SmartPill System, and any other
products that may be developed, sold or promoted by Medtronic GI
Solutions. The CPS will serve as the clinical product expert responsible
for developing greater customer depth in both product and clinical
understanding across Medtronic GI Solutions full product portfolio.
Day-to-day activities include: product demonstration to physicians and nurses
on how to perform all procedures related Medtronic GI Solutions offerings;
handling product installations, and; continuously developing greater depth of
knowledge on Medtronic GI Solutions offerings, in order to serve as the
clinical experts for the company, and to be able to convey this information in
an effective manner to help support optimal utilization of the full product
portfolio by the widest range of healthcare providers possible.

**Essential Duties andResponsibilities include the following:**

Provide product demonstration and clinical education to targeted accounts
through 1:1 and group interactions to increase customers understanding and
proficiency of Medtronic GI Solutions product line.Lead post-sales
activities, including implementation, product education, in-servicing, and
ongoing support for Medtronic GI Solutions applications

Demonstrate solid understanding of the clinical application of all
products. Apply product and clinical knowledge to troubleshoot and problem

Manage regional accounts to drive utilization of all reflux and
manometry products within the assigned region

Support regional sales strategy; working with regional sales
team to achieve business plans and drive utilization of the reflux and
manometry products

Support regional sales team efforts in lead generation and pre-sale
clinical evaluations and demonstrations of reflux and manometry products to
demonstrate clinical value

Work with inside sales to bring awareness and sale service
contracts/plans to new and existing customers

Conducting/supporting local, regional and national educational courses targeted
to physicians, nurses and medical personnel

Provide support to key decision makers and clinicians throughout
the assigned region

Support the PACE department by conducting educational courses at national
and regional levels for physicians,GI fellows and nurses; provide
feedback on opportunities to improve course content

Collaborate and share best practices and other key insights with
other CPSs to help support them and their regions, and maximize the entire
teams effectiveness and efficiency

Support Marketing and Sales by appropriately communicating customer
feedback, field product performance and competitive intelligence, as required

Support Commercial Excellence Department when needed by
participating in and conducting product training, as needed for the existing
sales force and newly hired Account Managers to develop their proficiency with
Medtronic GI Solutions product lines, and to ensure they are fully equipped to
successfully drive their business

Support and train newly hired CPS team members

Sales Force. Com (SFDC) update account information regarding installation,
in-service and training records, as per corporate guidelines and established
standard operating procedures

Collaborate and work closely with other team members including: Sales, Sales
Training, Marketing, PACE, Technical Support, and Customer Service

Other duties as assigned by Director to support the team

**Must Have: MinimumRequirements:**

+ A Bachelors Degree with aminimum of 2 years ofclinical experience within the acute carehospital environment.

**Nice to Have:**

adult education and training experience; in the Gastroenterology-related field
is desired

ability to articulate highly technical information to a diverse audience

success in working in a team setting and matrix managed environment

interpersonal, written and verbal communication skills with individuals at all
levels in business

organization and time management skills

to troubleshoot basic technical issues that may occur with any of Medtronic GI
Solutions full suite of products

to travel overnight to client facilities by auto or aircraft 50-75% of the time


The physical demands
described within the Responsibilities section of this job description are
representative of those that must be met by an employee to

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits
of what technology, therapies and services can do to help alleviate pain,
restore health and extend life. We challenge ourselves and each other to
make tomorrow better than yesterday. It is what makes this an exciting and
rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations
- but we will only succeed with the right people on our team. Lets work
together to address universal healthcare needs and improve patients lives.
Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job
description are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential
functions. For Office Roles: While performing the duties of this job, the
employee is regularly required to be independently mobile. The employee is also
required to interact with a computer, and communicate with peers and
co-workers. Contact your manager or local HR to understand the Work Conditions
and Physical requirements that may be specific to each role. (ADA-United States
of America)
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.


Posted: 2020-12-08 Expires: 2021-02-14
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Clinical Product Specialist- GIH, Cleveland/Pittsburgh

Cleveland, OH 44101

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