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Business Operations & Sales Administration Manager (ID: 21000WZR)

Canberra, ACT 2617
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Business Operations & Sales Administration Manager (ID: 21000WZR)


Macquarie Park, New South Wales, Australia

Requisition #:


Post Date:

Jan 25, 2022

**Careers that Change Lives**

What does it take to be a leader at Medtronic? We look for inspiring and inclusive leaders who partner with others, knowing that diverse talent, skills, and perspectives lead to better outcomes. Due to growth and expansion our Surgical Innovations Team has a newly created role for a Business Operations Sales Administration Manager to join our leadership team in Sydney. Reporting directly to the VP of Sales Marketing Surgical Innovations, this is a truly unique opportunity to elevate and drive your career forward in 2022!

**A Day in the Life**

This exciting newly created position will be part of an established senior leadership team and play a critical role in our pursuit for business excellence. The position will drive change and implement best practices to maximise efficiencies, streamline and simplify processes to optimise our operation health. Supporting a large sales team, you will provide key data analytics and insights on inventory and sales enabling speedy and decisive action on critical business decisions. Strong stakeholder engagement and a proactive approach to people development will be required, as well as a solid knowledge of data analytics and reporting.

**Responsibilities may include the following:**

**Administration and Operations**

+ Provides leadership and day to day management of the ANZ Medical Surgical Sales Administrative Support and Inventory team

+ Liaises with Customer Service and the commercial team to assist with issues related to customer invoicing, order fulfilment, stock returns, and other areas as needed to ensure accuracy timeliness of all Customer Service activity

+ Partners with leadership to ensure process consistency and timely completion of activities including management of product complaints, FCAs, Cornerstone training and expired inventory

+ Oversees and drives improvements in Compliance processes, submissions, tracking and reporting through the development of an ECATS portal and program

+ Assist with training of inventory control concepts and methods across Medical Surgical to drive efficiency and accountability

+ Improve ANZ inventory utilization and Territory Manager effectiveness and efficiency in field stock management

+ Create and maintain sales team standard operating procedures, policies and sales-related resource materials

**Business Analytics**

+ Managers data analytics intern/graduate

+ Maintains sales reporting database system, verifying the accuracy of the data and acting as liaison with information technology and finance in identifying and resolving problems

+ Provides dashboards and monitoring of KPIs owning and updating the SI vital few dashboard

+ Tracks and analyses our performance to targets in OPC, inventory levels, short dated stock and stock takes

+ Supports sales managers, marketing managers and support staff in accessing sales and marketing data information

+ Conducts statistical and competitive analysis on sales data and information to ensure optimal sales execution and attainment of growth objectives

**Must Have:**

+ Bachelors degree required

+ Minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience

+ Working experience of Salesforce, Tableau, SAP

**Nice to Have**

+ Experience working in medical or FMCG commercial environment

+ Several jurisdictions across Australia have established mandatory requirements for healthcare workers and others working in health care settings to be vaccinated with at least two doses of a COVID-19 vaccine. To be eligible to apply and be considered for this role, Medtronic Australasia requires candidates to meet the conditions of the relevant and current Government directions (including Public Health Orders). The successful candidate will be required to provide evidence of vaccination before an appointment.

**Your Answer**

Is this the position you were waiting for? Then please apply directly via the apply button!

**We Offer**

In our 5th Tenet of our Mission we recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the companys success.

Also, a competitive package is of course part of that. We offer a competitive salary and benefits package to all our employees:

+ Flexible working environment;

+ Annual Incentive Plan % depending on company results;

+ Pension scheme and group discount on healthcare insurances

+ Training possibilities via Cornerstone/Harvard Manage Monitor/GetAbstract

+ Employee Assistance Program and Recognize! (our global recognition program)

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningful innovations but we will only succeed with the right people on our team. Lets work together to address universal healthcare needs and improve patients lives. Help us shape the future.

Medtronic has been servicing Australia and New Zealand since 1973. We are a Best Place to Work in Australia and certified a Great Place to Work in both Australia and New Zealand. Medtronic was named by LinkedIn as a top company in Australia in 2021. We have also been recognized by the AFR on their Most Innovative Companies List in 2019 and 2020.

Learn more about working at Medtronic:
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.


Posted: 2022-03-08 Expires: 2022-06-06
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Business Operations & Sales Administration Manager (ID: 21000WZR)

Canberra, ACT 2617

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